WHOLESALE PROGRAM

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AMBASSADOR REGISTER

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FREQUENTLY ASKED QUESTIONS (FAQ'S)

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PRIVACY POLICY

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SHIPPING/SHIPPING DELAYS

 

RETURNS

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TERMS AND CONDITIONS

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THE BRANDING BARBIE

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START YOUR OWN BUSINESS

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WEBSITE SERVICES

FOLLOW & LIKE US ON SOCIAL MEDIA!​

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BUSINESS HOURS

Memphis, TN

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FRIDAY - SUNDAY: CLOSED

MONDAY - THURSDAY: 10AM - 2PM

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EMAIL: RENEE.ALICIA@OUTLOOK.COM

TEXT ONLY PHONE: (901) 443-4488

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PLEASE ALLOW UP TO 48 HOURS FOR A RESPONSE.

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*PLEASE DO NOT MESSAGE ME ON MY PERSONAL FACEBOOK PAGE FOR WEBSITE AND BRANDING WORK. MY INBOX IS OFTEN FLOODED.

​©2019 by Spoiled Brincess all rights reserved.​ Website designed by The Branding Barbie

APARTMENT DECOR

  • Turn Around Time: Turn around times are located under each product. Please take the time to READ what you are purchasing.

  • Turn around time begins AFTER you send in everything listed on the "Checklist Requirements" form attached to your email with your Consultation. 

  • Your order will NOT be started until ALL information is sent in. For more details please check your email for your Consultation email and follow the instructions carefully.

  • I am NOT responsible for sending reminders on this topic. I will not remind you to send in information. This is solely the responsibility of the client.

  • Please do not make it a habit of sending DM's, inboxes, text messages, and emails on update Inquiries regarding your order. ex: “Are your almost done on the website?

  • How is the logo looking so far?" as this delays my progress on orders. I will reach out to the customer during business hours regarding the order 3-5 times through out the entire process. Please be responsive when you see those email  updates.

  • Upon Completion any revision requested after the final product will cost a fee. 

  • My Business Hours are as follow: Monday-Thursday 10:00AM - 2:00PM (CLOSED: Friday-Sunday)

  • DO NOT RUSH ME. PURCHASE A RUSH PASS. (If you have an important launch date please let us know and make sure to buy your "Rush Pass".

  • Harassment can result in the client (you) losing service provided by the designer (me) after 3 attempts to correct the client's behavior.

  • Disrespect is NOT tolerated and will result in instant termination of the offender's order without refund as we have a strict NO REFUND Policy.

  • ALLOW 71Hrs FOR A RESPONSE AS MY MESSAGES ARE OFTEN FLOODED.

  • DO NOT inbox me personally on Facebook regarding an order. PLEASE Message my  Business Page. @ THE BRANDING BARBIE

  • No Refund Policy: Please note that all sales are FINAL on ALL website, graphic, and branding services.

  • NO, I Will NOT Go Back And Edit A Logo Due To A Name Change For Free. NO, I WILL NOT cancel a print order to change something last minute. ex: shirts, cards, etc.

  • ALL designer orders have a handling time of 3-6 Business days! ORDERS WILL BE SHIPPED AFTER THE HANDLING PERIOD.

There are NO excuses. As a client it is your responsibility to READ before making ANY purchase!

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Ello Doll, How may I help you today? If you have any questions or concerns feel free to reach out to us! Please read over the website for questions that may have already been answered for you! We advise reading product descriptions before purchase as well for turn around times and more!

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Business Emails:

TheBrandingBarbie@gmail.com \ TheBrincessLounge@gmail.com

Business Tel:

(901)443-4488 via TEXT MESSAGE ONLY.

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DO NOT call our business number as we prefer to record conversations via text message for safety reasons. *Please allow at least 72 hours for a response from our team.

Thank you for your cooperation.

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Business Hours:

Monday-Thursday | 10:00AM-2:00PM

Friday-Sunday | CLOSED TO THE PUBLIC

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CLOSED DURING ALL NATIONAL HOLIDAYS!!

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